How are hotel key cards deactivated?
We have two hotels in Lagos and have used traditional key locks for hotel rooms. Now want to upgrade to RFID-type electronic hotel locks.
But I have a question before upgrading. I know these hotel key cards will be used to open the room door or use the room electricity, but how are hotel key cards deactivated after exceeding hotel check-in time?
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Upgrading to RFID-type electronic hotel locks is a great move, as it offers enhanced security, convenience, and a modern experience for your guests. Here’s how the deactivation process typically works for RFID hotel key cards:
- Time-Based Deactivation: When a guest checks in, the RFID card is programmed with specific access permissions, including a time limit based on the guest’s check-out date and time. Once this time is reached, the card will automatically be denied access. This is because the lock or the centralized system knows the current time and can compare it to the expiration time on the card.
- Centralized Control: Many RFID hotel key card lock systems are connected to a centralized computer or cloud-based system. This allows hotel staff to deactivate or change the permissions of any card remotely. For instance, if a guest extends their stay, the front desk can update the card’s access permissions without issuing a new card. Conversely, the system can immediately revoke access if guests check out early or lose their card.
- Manual Overwrite: If a guest loses their card and needs a replacement or is issued a new room key card for any other reason, the new card can be programmed with the same room access. This can be set up to automatically deactivate the old card, ensuring that only one active card exists for the room at any given time.
- Safety Features: Some systems allow a master or emergency card to override individual room settings. This is useful for hotel staff or in emergencies. However, these cards should be kept secure and used judiciously to maintain guest privacy and security.
- Energy Management: As you mentioned, using the card for room electricity, many hotels have systems where inserting the key card into a slot inside the room activates the electricity. This ensures that electricity is used only when the guest is in the room and acts as a reminder for guests to take their key cards when they leave. If the card is deactivated (due to time expiry or other reasons), it will still typically work for electricity (since the slot is just a physical switch), but it won’t grant access to the room.
When implementing an RFID hotel door lock system, it’s essential to work closely with the provider to ensure that the system meets your hotel’s specific needs and to train your staff on its operation. This will ensure a smooth transition and a positive experience for your guests.