Vingcard 2800 front desk console is not working all of a sudden it says new hotel and won’t code any key cards that work in the room doors
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It sounds like your Vingcard 2800 has been reset or experienced an error, causing it to lose its configuration settings. Here are a few troubleshooting steps:
If none of these steps work, your best action would be to contact Vingcard support. They have trained technicians who can help you troubleshoot and fix the issue. The system may require a service visit or a replacement if it fails due to a hardware issue.
Remember that during this time, manual or master keys will be necessary for room access, and you should inform guests about the situation and any potential inconvenience. It’s crucial to resolve the issue as quickly as possible to ensure the safety and satisfaction of your guests.
For more Vingcard door lock system problems and troubleshooting, please check this article: Vingcard Door Lock Manual Troubleshooting: Step by Step Guide!
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