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Vingcard loccard reader doesn’t light up or open the door



Vingcard loccard reader doesn’t light up or open the door


I repaired a Vingcard lock at the hotel for a friend and when I put it back on the door the card reader doesn’t light up or open the door, what do I need to do to get it to work again?

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If you’ve repaired a VingCard lock and it’s not lighting up or opening the door after reinstallation, there might be an issue with the reassembly, connection, or the repair itself. Here are steps you can take to troubleshoot and resolve the issue:

  1. Check the Power Supply: Ensure that the batteries are properly installed and have sufficient charge. If in doubt, replace them with new ones.
  2. Inspect the Wiring and Connections: If the lock has any wiring (for models integrated with a network system), ensure all connections are secure and correctly aligned. Loose or incorrect wiring can lead to functionality issues.
  3. Reexamine the Repair Work: Consider if all components were correctly repaired and reassembled. It’s easy to miss a small but crucial step in reassembly that can affect the lock’s functionality.
  4. Ensure Proper Assembly: All lock parts are correctly aligned and securely fastened. Misalignment can prevent the card reader from functioning properly.
  5. Check for Physical Obstructions: Ensure that nothing is blocking the card reader or the mechanical parts of the lock.
  6. Test with a Known-Good Key Card: Use a key card that you are sure works (e.g., one that opens other similar locks without issue) to rule out the possibility of a key card issue.
  7. Seek Professional Assistance: If the problem persists and you cannot get the lock to work, it might be best to consult a professional locksmith or contact VingCard’s customer support. They can provide detailed guidance and, if necessary, professional servicing.

When working on electronic locks, especially in a hotel setting, it’s crucial to ensure that all actions taken align with the property’s security protocols and that any issues are addressed promptly to maintain the security and safety of the guests.

For more Vingcard lock problems and troubleshooting, please check this article: Vingcard Door Lock Manual Troubleshooting: Step by Step Guide! 


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Vincent Zhu

Vincent Zhu Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time.

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