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Pro USB Hotel Card System Shows Date exceeds maximum of 31-12-24



Pro USB Hotel Card System Software shows the “Date exceeds maximum of 31-12-24” when making master card.


We have installed Pro USB hotel card management system software for a long time, but today, when I tried to make a system card, floor card, or emergency card, it showed “Date exceeds maximum of 31-12-24“. Can you please tell me how to solve this problem?



Best Answered by





I am so sorry to hear you had this problem, but don’t worry; it can be solved easily.

Step 1: Download and install our Pro USB hotel Card management software V9.27 A – upgrading program. Please get in touch with us and leave your message and we will send you the upgrading program at once.

Step 2: Click the V9.27 A – upgrading program, and then you will see a software interface like this:

Step 3: Please click “upgrade the Exist V9-23 software”. Please make sure to close the anti-virus software before starting to upgrade the door lock software.

Step 4: If you have installed the old Pro USB hotel Card System software, the new V9-23 hotel card lock system software will show the old file location like this. Make sure this Pro USB Hotel Card System software is the one you currently use, then click the “Confirm” button twice. Then, it will start downloading and upgrading your current Pro USB hotel Card System software.

Step 5: After successfully updating, you will see this news and click the confirm button.

Step 6: Now, please open your Pro USB Hotel Card System software and log in; you can make a master card with the expiry date After 12/2024.

Now everything is okay, and you can continue using your Pro USB Hotel Card System software.

Here is a video guide for your reference:


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Vincent Zhu

Vincent Zhu Vincent Zhu has 10 years of smart lock system experience and specializes in offering hotel door lock systems and home door lock system solutions from design, configuration, installation, and troubleshooting. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time.

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