The Samsung digital lock password doesn’t work and can not open the door.

I’m sorry you’re having trouble with your Samsung digital lock. Here are some general troubleshooting steps you can try:

1. Battery Check: Ensure that the batteries are not depleted. If they are low or have been used for a long time, replace them with new ones. Ensure the batteries are installed correctly, with the positive and negative terminals aligned properly.
2. Check for Obstructions: Ensure that nothing obstructs the lock mechanism inside. Sometimes, a misaligned door or debris can prevent the lock from functioning properly.
3. Touchpad Issues: If the touchpad is not responding, try cleaning it gently with a soft cloth. Sometimes, dirt or smudges can interfere with the touchpad’s functionality.
4. Password Issues: Ensure you’re entering the correct password. If you’ve recently changed the password, try the old one to see if it works. If the lock has multiple user codes, use the correct one.
5. Manual Key: Most digital locks come with a manual key override. Check if your model has one, and use the manual key to unlock the door if necessary.
6. Using the Emergency Battery:  If the batteries are not replaced after their replacement time comes, they will be completely discharged, and the lock will not operate. Please purchase an emergency battery (9V) at the nearest store. While connecting a 9V battery to the contact point, it is possible to use the card
   and password.
7. Contact Support: If you’ve tried the above steps and still can’t resolve the issue, it might be best to contact Samsung’s customer support or consult the user manual for further guidance.
8. Professional Help: If all else fails, consider calling a locksmith or professional who can help you access your property without causing damage.

Always refer to the user manual specific to your model for troubleshooting steps or procedures.

For more Samsung digital lock problems and troubleshooting, please check this article: Samsung Door Lock Problems and Troubleshooting Guide.